Privacy Policy
Your privacy matters to us. This page explains how Sayma may collect, use, store, and protect information shared while browsing, shopping, or contacting us.
Information We Collect
We may collect details such as name, phone number, email, address, and order information.
Why We Use It
Your information helps us process orders, provide support, deliver products, and improve your experience.
Data Protection
We take reasonable steps to keep customer information protected and used responsibly.
Your Choices
You can contact Sayma support for privacy-related questions, updates, or assistance.
How Sayma handles customer information.
When you visit the Sayma website, place an order, create an account, contact support, subscribe to updates, or interact with our services, we may collect certain information required to provide a smooth shopping experience.
This information may be used for order processing, shipping, payment confirmation, customer support, return or exchange assistance, fraud prevention, service improvement, and communication related to your purchase or account.
Personal Details
Name, phone number, email address, shipping address, billing address, and contact preferences.
Order Details
Products purchased, order number, payment status, delivery updates, return requests, and support history.
Website Usage
Pages viewed, browsing activity, device information, cookies, and similar details used to improve website experience.
Communication
Messages, queries, feedback, reviews, and support conversations shared with Sayma through available channels.
- Order Processing: We use customer details to confirm orders, arrange shipping, share tracking updates, and provide purchase-related support.
- Payments: Payments are processed through trusted payment partners. Sayma does not store sensitive card details, OTPs, UPI PINs, or passwords.
- Shipping Partners: Required customer details may be shared with courier or logistics partners to deliver your order.
- Marketing Updates: If you opt in, Sayma may send product updates, offers, collection launches, or promotional communication.
- Legal & Safety: Information may be used when required for fraud prevention, dispute resolution, legal compliance, or security purposes.
Important Note
Sayma will never ask you to share OTP, UPI PIN, card CVV, account password, or sensitive payment credentials through calls, messages, email, or social media chats.
What information does Sayma collect?
Sayma may collect name, phone number, email, address, order details, payment confirmation status, and support-related information.
Why does Sayma need my address and phone number?
These details are needed to process your order, arrange delivery, share tracking updates, and contact you if delivery support is required.
Does Sayma store my card or UPI PIN?
No. Sensitive payment details such as card CVV, OTP, UPI PIN, or passwords should never be shared with anyone.
Can I contact Sayma about privacy concerns?
Yes. You can contact Sayma support for privacy-related questions, correction requests, or assistance regarding your information.
Have a privacy question?
Contact Sayma support for help with privacy, account, order, or communication-related questions.
Contact Support